Below are actual evaluations and testimonials of operations for Orion Utilities' services, written by managers from Dayton Power and Light and Miami Valley Lighting that were directly involved with our company:
Orion Utilities, L.L.C.
Evaluation of Operations
In late 2006, we began to investigate the feasibility of bringing on board a second contractor to perform Service and Collection field work for our Company. We had some very strict and detailed needs based on the skills required to perform the work, budgetary constraints and regulatory guidelines as well. We evaluated several potential vendors and decided to award the contract to Orion for the following reasons.
In the early months of 2007 we began to logistically bring Orion on board, and to say the least, the transition was smooth and seamless to our employees and more importantly to our customers. We began with Orion taking on a small, concentrated geographical area in order to bring them along slowly in an attempt to develop their field expertise and comfort level. Once again, as a product of Orion’s hard work and preparation, this probationary period was short-lived. Within no time, Evan was asking for additional responsibilities and even developed additional skills within his organization to take on more difficult work which even our existing contractor couldn’t provide even after a couple of years. Evan and his staff showed the ability to continue to grow, both technically and professionally and handled even the most sensitive and difficult customer service issues admirably. Evan did experience some employee issues early on with his staff but was able to work through those and rebound from some tough situations.
We have both since moved on to other departments within our company, but we routinely hear good things from our successors regarding the performance of Orion. As we now look back and compare Orion Utilities L.L.C. to the various other contractors that we routinely deal with we can comfortably make the following statements.
In conclusion, the best way for us to summarize our experience with Orion and Evan is to say we would strongly recommend them to other companies searching for this type of service. If you should have any questions regarding this, please do not hesitate to contact us.
Mark L. Vest
Dayton Power & Light Company
Operations Manager, Line Clearance Program
Miami Valley Lighting
“I've worked directly with Evan and Orion Utilities, LLC since 2008; however, they have played an important role with our organization for some time longer. Evan provides an extremely valuable service for our company. The work is demanding, detail oriented and requires a high level of patience and professionalism while often dealing with stressful and confrontational situations. Evan has put together a capable team and leads them well. The most commendable aspect of dealing with Evan's organization is their flexibility and quick response to the changing needs of our company.” January 9, 2012
Top qualities: Great Results, Good Value, Creative
Dayton Power and Light
Service Operations Manager / Line Clearance